14 Best Customer Engagement Courses for Beginners
We compared 14 Customer Engagement courses currently listed on Udemy, Coursera and edX, priced from $19.99 to $268.20. 10 of them teach the subject directly and 4 are built around a certification exam. 3 come from a named university or institution, including The University of Edinburgh, The University of Maryland, College Park and The Wharton School of the University of Pennsylvania. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 14
- Price range
- $19.99 – $268.20
- Providers
- Udemy, Coursera, edX
- Last updated
- 5 Sep 2026
How these 14 courses were chosen
Every course below is a real, currently listed course from Udemy, Coursera, edX, matched to "customer engagement" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $268.20, as listed by the provider when we last updated the page.
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1
Infusionsoft Training for Beginners
The best Infusionsoft training for beginners to create their very first automated marketing funnel. This course is designed, not to teach you the technical aspects of Infusionsoft, but to show you how you can utilize the...
$199.99listed price -
2
Fundamentals of Customer Acquisition Management
Offered by Coursera
Designed for beginners, this course bridges foundational theories with actionable strategies, enabling learners to navigate the complexities of attracting and retaining customers in today's dynamic market. Participants w...
$49.00listed price -
3
Build an E-Commerce Store from Scratch
Offered by EDUCBA
By the end of this course, learners will be able to install Magento, configure a working e-commerce environment, design consistent storefront layouts, and develop reusable product pages for an online store. This hands-on...
$49.00listed price -
4
Digital Marketing Fundamentals
Offered by The University of Edinburgh
The Digital Marketing Fundamentals course caters to professionals looking to enhance their understanding of online marketing strategies. It explores key concepts in digital marketing, helping learners develop skills to e...
$268.20listed price -
5
Fundamentals of Digital Marketing
Offered by The University of Maryland, College Park
Learn the varied and changing approaches to digital marketing, such as mobile and omnichannel marketing and attribution and marketing mix modeling to inform your organization’s digital marketing strategy.
$199.00listed price -
6
Facebook & Instagram Ads Sales Accelerator For Beginners2020
Have you ever wondered how to run ads on Facebook and Instagram?Do you ever think about what exactly does it mean to boost a post?Do you think boosting a post is what you should do online?Do you know the difference betwe...
$24.99listed price -
7
Fundamentals of the Metaverse, Web3 and NFTs
The Metaverse is a virtual world where people can interact with each other and digital objects in a seamless manner. It is poised to transform the way businesses operate and connect with customers. This course is designe...
$19.99listed price -
8
Introduction to Connected Strategy
Offered by The Wharton School of the University of Pennsylvania
Technology has caused firms to fundamentally change their strategy to connect with their customers in new and different ways. In this course, weexplore the impact of connected strategies as well as business opportunities...
$199.00listed price -
9
Introduction to Digital Transformation: Change & Disruption
Offered by London Business School
Digital transformation is an incredible opportunity for both individuals and for organisations because it's an opportunity to personalise, to customise, to serve customers in new ways, to help them to achieve new things...
$49.00listed price -
10
Introduction to Marketing
Offered by The University of Edinburgh
An introduction to the role of marketing in a competitive marketplace.
$149.00listed price -
11
Microsoft Dynamics 365 Fundamentals MB-910 Exámenes
Microsoft Dynamics 365 Fundamentals MB-910 Exámenes de práctica. La transformación digital de las relaciones con los clientes y los procesos de negocio se apoya hoy en plataformas integradas de vanguardia, donde Microsof...
$29.99listed price -
12
Tests for Microsoft Dynamics 365 Fundamentals (CRM) MB-910
Disclaimer:Tests for Microsoft Dynamics 365 Fundamentals (CRM) MB-910 is an independent publication and is neither affiliated with, nor authorized, sponsored, or approved by, Microsoft Corporation.Course content is subje...
$24.99listed price -
13
MB-910: Microsoft Dynamics 365 Fundamentals CRM Tests 2026
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) certification is designed for individuals seeking to establish a foundational understanding of Microsoft Dynamics 365 Customer Relationship Management (CRM) applications....
$19.99listed price -
14
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) Exam w/Lab
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) Certification Practice Exam, a comprehensive and rigorous assessment tool designed to help individuals prepare for the Microsoft Dynamics 365 Fundamentals certification e...
$19.99listed price
Best Customer Engagement Courses for Beginners compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 14 priced courses on this page run from $19.99 to $268.20, with the middle of the range around $49.00 — a spread of $248.21. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy, Coursera and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 3 of these are produced by a named university or institution, including The University of Edinburgh, The University of Maryland, College Park and The Wharton School of the University of Pennsylvania — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Courses versus exam preparation
4 of the entries here are built around a certification exam rather than teaching Customer Engagement from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 5 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.