8 Best IT Service Management Courses on Coursera
We compared 8 IT Service Management courses currently listed on Coursera, priced from $49.00 to $49.00. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 8
- Price range
- $49.00 – $49.00
- Providers
- Coursera
- Last updated
- 30 Aug 2026
How these 8 courses were chosen
Every course below is a real, currently listed course from Coursera, matched to "it service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $49.00 to $49.00, as listed by the provider when we last updated the page.
-
1
Practical IT Service Management
Offered by Packt
This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to a...
$49.00listed price -
-
2
Coursera MOOC / Non-creditIT Service Management Excellence – ITIL 4 Foundation Program
Offered by Packt
This course guides you through the essentials of IT Service Management using the ITIL 4 Foundation framework. You'll explore foundational concepts, the Service Value System, and practical management practices like incide...
$49.00listed price -
3
Coursera MOOC / Non-creditIncident Response Frameworks
Offered by STARWEAVER
In today’s digital battlefield, cyber incidents are not a matter of if, but when. From ransomware and phishing attacks to insider threats, organizations must be prepared with effective incident response frameworks and st...
$49.00listed price -
-
4
Coursera MOOC / Non-creditUniversal Service Desk (USD) for Enterprise IT Services
Offered by Packt
This course explores the Universal Service Desk (USD) as a strategic interface for delivering products and services across modern enterprises. It explains why the USD is central to effective service management, customer...
$49.00listed price -
5
Coursera MOOC / Non-creditITIL 4 Foundation
Offered by Logical Operations
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this Speciali...
$49.00listed price -
6
Coursera MOOC / Non-creditITIL V4 Explanation of Service Value System & its Components
Offered by EDUCBA
Upon completing this course, participants will: 1) Gain a comprehensive understanding of the ITIL Service Value System (SVS) and its core components. 2) Explore advanced strategies for creating and managing value within...
$49.00listed price -
-
7
Coursera MOOC / Non-creditITIL V4 Introduction to Service Management Concept
Offered by EDUCBA
Course Description: The ITIL V4 Service Management Concepts course offers a comprehensive exploration of the latest version of the Information Technology Infrastructure Library (ITIL), focusing on the fundamental princip...
$49.00listed price -
8
Coursera MOOC / Non-creditITIL V4 Details of Four Dimensions of Service Management
Offered by EDUCBA
This course presents a comprehensive exploration of service management principles and practices across three key modules. Participants will begin by understanding the Four Dimensions of Service Management, analyzing crit...
$49.00listed price
Best IT Service Management Courses on Coursera compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Practical IT Service Management | Coursera | Packt | $49.00 | View → |
| 2 | IT Service Management Excellence – ITIL 4 Foundation Program | Coursera | Packt | $49.00 | View → |
| 3 | Incident Response Frameworks | Coursera | STARWEAVER | $49.00 | View → |
| 4 | Universal Service Desk (USD) for Enterprise IT Services | Coursera | Packt | $49.00 | View → |
| 5 | ITIL 4 Foundation | Coursera | Logical Operations | $49.00 | View → |
| 6 | ITIL V4 Explanation of Service Value System & its Components | Coursera | EDUCBA | $49.00 | View → |
| 7 | ITIL V4 Introduction to Service Management Concept | Coursera | EDUCBA | $49.00 | View → |
| 8 | ITIL V4 Details of Four Dimensions of Service Management | Coursera | EDUCBA | $49.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.