6 Best Omnichannel Courses on Udemy
We compared 6 Omnichannel courses currently listed on Udemy, priced from $19.99 to $109.99. 4 of them teach the subject directly and 2 are built around a certification exam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 6
- Price range
- $19.99 – $109.99
- Providers
- Udemy
- Last updated
- 23 Sep 2026
How these 6 courses were chosen
Every course below is a real, currently listed course from Udemy, matched to "omnichannel" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $109.99, as listed by the provider when we last updated the page.
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1
Salesforce Service Cloud Consultant Certification Course
The Salesforce Service Cloud Consultant Certification demonstrates that you can implement the Salesforce Lightning Service Console, design service solutions on the Salesforce platform, and can implement OmniChannel, crea...
$39.99listed price -
2
Order Management Developer Accredited Professional
About the Order Management Developer Accredited ProfessionalThe Order Management Developer Accredited Professional credential recognizes consultants who implement Salesforce Order Management in customer-facing projects t...
$19.99listed price -
3
Customer Journey Mapping For Online And Offline Business
Customer journey mapping ( also called user journey mapping) is the process of creating journey map, a visual story of your customers interaction with your brand. This exercise help businesses step into customer shoes an...
$99.99listed price -
4
Hospedando ChatWoot
O ChatWoot é uma plataforma omnichannel que permite você centralizar todos os seus canais de atendimento em uma única plataforma. Com o ChatWoot você pode integrar vários canais de atendimento como e-mail, whatsapp, webs...
$34.99listed price -
5
Exam MB-230: Microsoft Dynamics 365 for Customer Service
The course walks through the core components of Microsoft Dynamics 365 Customer Service that appear on the MB‑230 certification exam, including case management, queues, service level agreements, knowledge base, omnichann...
$44.99listed price -
6
MB-230 Dynamics 365 Customer Service Tests
Prepare for the MB-230 Microsoft Dynamics 365 Customer Service exam with this focused practice test course. This course is designed for learners who want to test their knowledge of Dynamics 365 Customer Service, case man...
$109.99listed price
Best Omnichannel Courses on Udemy compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Salesforce Service Cloud Consultant Certification Course | Udemy | — | $39.99 | View → |
| 2 | Order Management Developer Accredited Professional | Udemy | — | $19.99 | View → |
| 3 | Customer Journey Mapping For Online And Offline Business | Udemy | — | $99.99 | View → |
| 4 | Hospedando ChatWoot | Udemy | — | $34.99 | View → |
| 5 | Exam MB-230: Microsoft Dynamics 365 for Customer Service | Udemy | — | $44.99 | View → |
| 6 | MB-230 Dynamics 365 Customer Service Tests | Udemy | — | $109.99 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 6 priced courses on this page run from $19.99 to $109.99, with the middle of the range around $44.99 — a spread of $90.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Courses versus exam preparation
2 of the entries here are built around a certification exam rather than teaching Omnichannel from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 23 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.