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12 Best Service Delivery Courses on Coursera

We compared 12 Service Delivery courses currently listed on Coursera, priced from $49.00 to $49.00. 4 come from a named university or institution, including Erasmus University Rotterdam, Dell Technologies and Imperial College London. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
12
Price range
$49.00 – $49.00
Providers
Coursera
Last updated
30 Aug 2026
How these 12 courses were chosen

Every course below is a real, currently listed course from Coursera, matched to "service delivery" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $49.00 to $49.00, as listed by the provider when we last updated the page.

  1. 1
    Coursera MOOC / Non-credit Lowest price here University-backed

    Financing Infrastructure in African Cities

    Offered by Erasmus University Rotterdam

    The world is urbanizing fast. In less than a century more than 1 billion people have been urbanized. That translates into the fact that more than half of the world’s population is already living in cities. Experts foreca...

    $49.00
    listed price
  2. 2
    Coursera Certificate University-backed

    Dell Technologies Customer Service for Technical Support

    Offered by Dell Technologies

    This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essenti...

    $49.00
    listed price
  3. 3
    Coursera MOOC / Non-credit University-backed

    Health Systems Development: Introduction to Health Systems

    Offered by Imperial College London

    This specialization is intended for people interested in health systems and how they function. Participants will learn about the global health systems landscape and the challenges and opportunities to achieve better heal...

    $49.00
    listed price
  4. 4
    Coursera MOOC / Non-credit University-backed

    Operations Systems Excellence

    Offered by University of London

    The sole task of organisations is to either deliver customers the services that they require, or design, manufacture, and deliver products that customers are after. How do firms and organisations manage the very tasks th...

    $49.00
    listed price
  5. 5
    Coursera MOOC / Non-credit

    How to Build an Effective Service Company

    Offered by IESE Business School

    Struggling with service delivery? Discover SPDM (Service Problem Driven Management), a groundbreaking framework developed by Professor Muñoz-Seca to revolutionize service efficiency and financial results. Go beyond Lean,...

    $49.00
    listed price
  6. 6
    Coursera MOOC / Non-credit

    Universal Service Desk (USD) for Enterprise IT Services

    Offered by Packt

    This course explores the Universal Service Desk (USD) as a strategic interface for delivering products and services across modern enterprises. It explains why the USD is central to effective service management, customer...

    $49.00
    listed price
  7. 7
    Coursera MOOC / Non-credit

    ITIL 4 Foundation

    Offered by Logical Operations

    ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this Speciali...

    $49.00
    listed price
  8. 8
    Coursera MOOC / Non-credit

    Team Effectiveness

    Offered by Microsoft

    Strengthen team collaboration and performance within customer service environments. In this course, you will develop skills to manage smooth shift handoffs, deliver structured peer feedback, compile daily performance rep...

    $49.00
    listed price
  9. 9
    Coursera Certificate

    Master the 8Ps of Service Marketing

    Offered by EDUCBA

    Master the 8Ps of service marketing and learn how to design customer-centric strategies that improve service quality, satisfaction, and business performance. This course provides a comprehensive and practical approach to...

    $49.00
    listed price
  10. 10
    Coursera MOOC / Non-credit

    Practical IT Service Management

    Offered by Packt

    This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to a...

    $49.00
    listed price
  11. 11
    Coursera MOOC / Non-credit

    ITIL V4 Introduction to Service Management Concept

    Offered by EDUCBA

    Course Description: The ITIL V4 Service Management Concepts course offers a comprehensive exploration of the latest version of the Information Technology Infrastructure Library (ITIL), focusing on the fundamental princip...

    $49.00
    listed price
  12. 12
    Coursera MOOC / Non-credit

    ITIL V4 Details of Four Dimensions of Service Management

    Offered by EDUCBA

    This course presents a comprehensive exploration of service management principles and practices across three key modules. Participants will begin by understanding the Four Dimensions of Service Management, analyzing crit...

    $49.00
    listed price

Best Service Delivery Courses on Coursera compared

# Course Provider Offered by Price
1 Financing Infrastructure in African Cities Coursera Erasmus University Rotterdam $49.00 View →
2 Dell Technologies Customer Service for Technical Support Coursera Dell Technologies $49.00 View →
3 Health Systems Development: Introduction to Health Systems Coursera Imperial College London $49.00 View →
4 Operations Systems Excellence Coursera University of London $49.00 View →
5 How to Build an Effective Service Company Coursera IESE Business School $49.00 View →
6 Universal Service Desk (USD) for Enterprise IT Services Coursera Packt $49.00 View →
7 ITIL 4 Foundation Coursera Logical Operations $49.00 View →
8 Team Effectiveness Coursera Microsoft $49.00 View →
9 Master the 8Ps of Service Marketing Coursera EDUCBA $49.00 View →
10 Practical IT Service Management Coursera Packt $49.00 View →
11 ITIL V4 Introduction to Service Management Concept Coursera EDUCBA $49.00 View →
12 ITIL V4 Details of Four Dimensions of Service Management Coursera EDUCBA $49.00 View →

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

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