AB-900: Copilot & Agent Administration Fundamentals Guide

About this course

Are you ready to understand how Microsoft Copilot and AI agents are transforming the modern workplace?This course is designed to give you a clear, practical, and easy-to-understand foundation of Microsoft 365 Copilot, AI agents, and their administration—without unnecessary complexity.Whether you are an IT professional, business leader, or beginner, this course will help you confidently understand how Copilot works, how it is managed, and how it delivers real business value.What You Will Learn -In this course, you will:Understand Microsoft 365 fundamentals and core services like Teams, SharePoint, OneDrive, and ExchangeLearn how Microsoft Copilot works, including architecture, data flow, and real-world usageExplore the role of Microsoft Graph and how it powers intelligent AI experiencesDiscover how Copilot works across apps like Word, Excel, Outlook, and TeamsLearn Copilot administration, including licensing, setup, and access managementUnderstand Copilot agents, their use cases, and how they are managedGain knowledge of identity, security, and governance (Entra ID, RBAC, MFA)Learn best practices for secure and responsible AI usageExplore real-world business scenarios using Copilot and AI agentsPrepare confidently for the AB-900 certification examWhy This Course is DifferentThis is not just a theoretical course.It is built on real-world enterprise experience, focusing on:Practical understanding instead of jargonBusiness-focused explanations (not just technical theory)Clear examples yo