AI agents and creator tools for customer care professionals

About this course

Welcome to the “AI agents and creator tools for customer care professionals” — the final step in your AI learning journey. This course is built for customer care and after-sales professionals who are ready to go beyond using AI and start creating with it. You will be able to: - Understand AI-related productivity essentials and the productivity impact of cutting-edge technologies - Differentiate cutting-edge technologies, apps and concepts like Agentic Workflows, autonomous AI Agents, and Agent Swarms - Understand how to create customer care-specific AI tools by leveraging modern creator tools - Start creating no-code AI apps, agentic workflows and agents and customize them to your specific job requirements - Develop your skills from AI user to AI innovator and creator, leading AI adoption and transformation within customer care and after-sales Welcome to the unique “AI agents and creator tools for sales professionals” course. Just start your AI journey and get hands-on experience building custom AI tools, workflows, and agents that directly enhance your performance and help drive productivity in your team and organization.