Build a CRM with Spreadsheet Automation
About this course
Build a complete CRM system with spreadsheet automation and VBA to manage customers, leads, dashboards, and workflows. Learn how to automate customer data, improve productivity, and create a practical CRM solution without complex software. This hands-on course teaches you how to design and develop a functional Customer Relationship Management system using spreadsheets and VBA. You will start by understanding CRM workflows, system structure, customer data management, and lead tracking before building key features step by step. The course covers VBA automation logic, reusable functions, data entry forms, interactive dashboards, customer record management, lead handling, and user interaction tracking. You will also learn advanced features such as admin modules, password management, data control, and security settings. By the end of this course, you will have a working CRM system and the practical skills to automate business processes, organize customer information, and improve decision-making. This course is ideal for beginners, business professionals, sales teams, and spreadsheet users who want job-ready CRM automation skills.
Price shown by Coursera — confirm on their site.
Enroll on CourseraYou'll be redirected to Coursera to complete enrollment.
- Listed & compared by CourseAsk
- English · All Levels
More courses from Coursera
Coursera
TCP/IP and Internet
Birla Institute of Technology & Science, Pilani · MOOC / Non-credit
Coursera
Agile Project Management
University of Colorado Boulder · Master's Degree
Coursera
Conservation and Sustainable Development
University of Michigan · MOOC / Non-credit
Coursera
Extra-Galactic Astronomy
University of Cambridge · MOOC / Non-credit