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Create a services customer satisfaction process
Coursera MOOC / Non-credit all levels

Create a services customer satisfaction process

About this course

In this 1-hour long project-based course, you will learn how to map your customer interactions, align marketing and service opportunities, design a process for achieving and measuring customer satisfaction. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

$9.99

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  • English · All Levels

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