Exam MS-720 and Exam MS-740 Bundle: Microsoft Teams Engineer

About this course

Exam MS-720: Microsoft Teams Voice Engineer and Exam MS-740: Troubleshooting Microsoft Teams Bundle ExamsThis exam measures your ability to accomplish the following technical tasks: plan and configure Microsoft Teams Phone; optimize network performance; plan and configure Direct Routing; configure and manage Microsoft Teams Phone for voice users; plan and configure Microsoft Teams clients and devices; and monitor and troubleshoot Microsoft Teams Phone.This exam measures your ability to troubleshoot Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.Skills measuredPlan and configure Microsoft Teams Phone (25-30%)Optimize network performance (5-10%)Plan and configure Direct Routing (15-20%)Configure and manage Microsoft Teams Phone for voice users (15-20%)Plan and configure Microsoft Teams clients and devices (5-10%)Monitor and troubleshoot Microsoft Teams Phone (15-20%)Skills measuredTroubleshoot Microsoft Teams voice issues (15-20%)Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)Troubleshoot federation issues (10-15%)Troubleshoot issues signing into Microsoft Teams (15-20%)Troubleshoot teams and channels (10-15%)Troubleshoot issues with files (15-20%)Candidates for this exam are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix.Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to