Skip to content
CourseAsk.
Microsoft Dynamics 365 for Field Service - MB-240 Exam
Udemy Certificate 0

Microsoft Dynamics 365 for Field Service - MB-240 Exam

About this course

The course walks through Microsoft Dynamics 365 for Field Service, covering configuration of service locations, agreements, customer assets, predictive and preventive maintenance, work order and resource management, inventory, scheduling, dispatch, mobile access, collaboration, billing, and analytics. It draws on the instructor’s hands‑on implementations across eight industries, showing how the platform supports real‑world field service scenarios. Material assumes you already know the basics of Dynamics 365 or similar ERP/CRM systems, so it’s not aimed at absolute beginners. The content is organized into video lessons that demonstrate each feature and its practical setup, preparing you for the MB‑240 certification exam.

C

63/100

CourseAsk score

What the provider tells you
39/45
Who stands behind it
8/35
How complete the listing is
16/20

Scores how much the provider publishes and who stands behind it — not how well it is taught.

What you'll learn

  • Configure and manage service locations and agreements in Dynamics 365 Field Service
  • Set up customer assets and implement predictive and preventive maintenance strategies
  • Create and process work orders, allocate resources, and manage product inventory
  • Design scheduling and dispatch rules, including mobile and collaborative workflows
  • Generate customer billing and analytics reports within the Field Service module

Course objectives

  • Demonstrate end‑to‑end implementation of Dynamics 365 Field Service features
  • Prepare for the Microsoft MB‑240 Field Service certification exam
  • Apply industry‑specific best practices to real‑world field service projects
Operations Management Exam Prep #predictive maintenance #resource management #scheduling #customer analytics #microsoft dynamics #field service management #work order management #customer assets #service agreements #preventative maintenance #dispatch #customer billing #dynamics 365 #field service #service locations #preventive maintenance #product inventory #mobile workforce #collaboration #billing #analytics
$44.99

Price shown by Udemy — confirm on their site.

Enroll on Udemy

You'll be redirected to Udemy to complete enrollment.

  • Listed & compared by CourseAsk
  • English · 0

Compared on these lists

Where this course ranks against the alternatives.