Pass ServiceNow CIS-EM Exam 2026 | 130+ Practice Tests

About this course

** Note: The course is FULLY up to date as of APRIL 2026Welcome everyone! I'm here to help you prepare and pass the latest ServiceNow CIS-EM certification exam (Zurich/Australia 2026 Release).These ServiceNow CIS-EM Mock Tests are crafted from the direct questions that are asked in the ServiceNow CIS-EM exams in April 2026 (updated monthly depending on CIS-EM changes) and also give you the explanations based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. So while you are looking at these practice exam solutions, it is recommended to check the above ServiceNow documentation to learn more about that topic and stay clear of the concepts of how to master the Event Management module.This should not be considered the official study or exam materials and should only be used to practice for the mainline exam. You should not expect all questions in this practice exam to be in the actual mainline exam.Exam ScopeLearning domains are the key topics and specific objectives included in the exam. Exam content or exam items are divided into learning domains.The following table shows the learning domains, weightings, subtopics, and the percentage of questions represented in each domain. The listed sub-skills should NOT be considered an all-inclusive list of the exam content.1. Event Management Overview [13%]IT Operations Management (ITOM) solutionDefine customer challengesEvent Management key features and capabilitiesGraphical user interfaces (operator workspace, alert intelligence, dependency maps)Common Service Data Model (business, application, and technical services)2. Architecture and Discovery [13%]Discovery and MID server architecture