Salesforce Certified AI Agentforce Specialist (RAPID course)

About this course

June'26 updated!Looking to ramp-up your knowledge and skills in the field of Salesforce AI? then this online course on "Salesforce Certified AI Agentforce Specialist (RAPID course)" is perfect for you. Whether you're a consultant, marketer, admin or developer, this course is designed to give you a comprehensive understanding of the magic and myths of Agentforce.Do you want to get Salesforce AI Specialist certified, I can tell you THAT is a good choice! At the time of this recording Salesforce and the ecosystem partners are SUPER keen to get more certified professionals and pronto!You may have done the Trailhead Trailmix in preparation for the Salesforce AI Specialist certification, and still unsure about the functionality, jargon and even you may have failed an exam attempt. Here we go to the rescue!In this rapid course, we’ll cover key concepts and gotchas to take you from base level to a pass.At the heart of this RAPID course is an experienced and knowledgeable instructor, a Salesforce MVP Hall of Fame member with more than 25 Salesforce certifications and over a decade and a half of experience in Salesforce technology across product suite. One of the best things about this course is that it is designed for anyone, regardless of their programming experience. You don't need to be a tech expert to take advantage of the Salesforce Agentforce offering – this course will level up your knowledge on these powerful tools and concepts. Throughout the course, you will learn a range of major topics, including (but not limited to!):~ Prompt Engineering: 30%~ Agentforce Concepts: 30%~ Agentforce & Data Cloud: 20%~ Agentforce & Service Cloud: 10%~ Agentforce & Sales Cloud: 10%Meaning:Einstein Trust Layer: Identify the security, privacy, and grounding features.Generative AI in CRM Applications: Given a scenario, identify the correct generativ