Salesforce Field Service Lightning Consultant Practice Tests

About this course

About Salesforce Certified Field Service Lightning Consultant ExamRead on for details about the Salesforce Field Service Consultant exam.Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions*Time allotted to complete the exam: 105 minutes (time allows for unscored questions)Passing score: 63%Registration fee: USD 200, plus applicable taxes as required per local lawRetake fee: USD 100, plus applicable taxes as required per local lawDelivery options: Proctored exam delivered onsite at a testing center or in an online testing environment. References: No hard-copy or online materials may be referenced during the exam.Prerequisites: Salesforce Administrator credential and Salesforce Service Cloud Consultant credentialExam OutlineThe Salesforce Field Service Consultant exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Salesforce Service Cloud and Salesforce Field Service solutions and have demonstrated the application of each of the features/functions below.Managing Resources: 16%Set up and manage crews.Determine how and when to set up different resource types.Given a scenario, recommend the appropriate Service Territories and their Members.Explain the relationships between time sheets, timesheet entries, service resources, and Work Orders.Demonstrate how to use skills, skill levels, and time-based skills.Show how to use operating hours for service resources, accounts, work orders, and booking appointments.Distinguish between field service license types and when to deploy them.Managing Work Orders: 23%Configure Work Order pro