ServiceNow CSA System Administrator | 360 Q [2026]

About this course

This course contains the use of artificial intelligence (AI): the questions and explanations were translated and refined from the author's Japanese-language ServiceNow CSA question bank with AI assistance, then reviewed for accuracy by the author against public ServiceNow documentation.Get exam-ready for the ServiceNow Certified System Administrator (CSA) exam with 360 high-quality practice questions across 6 full-length tests.This course is an unofficial practice exam for the ServiceNow CSA certification. Built around the publicly available exam blueprint and ServiceNow documentation, it delivers 360 questions — with a detailed explanation for every answer option so you understand why each choice is right or wrong. This is not an official ServiceNow exam.What is covered (6 tests x 60 questions)Tests 1-2 - Foundations: the Now Platform, navigation and the Application Navigator, the UI (Next Experience), lists and forms, filters and breadcrumbs, tables and records, fields and the data dictionary, and dot-walking. Build a solid baseline across all six domains.Tests 3-4 - Applied: users, roles and groups, ACLs and access control, the CMDB, import sets and transform maps, update sets, data management, and core configuration. A readiness check after the foundations.Tests 5-6 - Advanced & scenario-heavy: business rules, client scripts, UI policies and UI actions, Flow Designer, notifications and events, the Service Catalog and record producers, Knowledge Management, Service Portal, reporting, and ITSM processes (incident, problem, change, request). Difficulty peaks here to mirror the toughest exam items. No question overlap between tests.Six exam domains (CSA blueprint)User Interface and Collaboration - navigation, lists and forms, UI settings, and colla