ServiceNow ITSM Zurich Delta Practice Test

About this course

Delta exams are required for holders of mainline ServiceNow certifications who did not take the certification exam for the latest release (i.e., Xanadu).Delta exam period for Xanadu:January 15, 2025 – April 30, 2025Exam details:Usually consists of 20 or fewer questionsOpen book, non-proctored, and timed (1–1.5 hours)Focuses on ServiceNow updates related to the Xanadu releaseAnnual maintenance fee:A $200 fee ($100 for ServiceNow Partner organizations) is due during the delta exam periodApplies to mainline certification holders who have held their certification for 1 year or longerOnly applicable if you have had at least one mainline ServiceNow certification for 1 year or longer by the start of the maintenance fee periodDelta exam requirements:You must take the delta exam if you did not take the certification exam for the Xanadu releaseTo check your certification status, log in to Now Learning, select “My Certifications,” and if a certification is marked as “At Risk,” the delta exam must be completed before the end of the exam periodAttempts:You can take the delta exam up to 5 timesAfter April 30, 2025:If you do not pass the delta exam or do not pay the maintenance fee (if applicable), your certification will become inactive and you will be required to retake the original certification examContent:Delta exam content is based on the release notes for the Xanadu version of ServiceNowAdditional resources:ServiceNow provides official Delta Exam Study Guides that outline the recommended topics for each certification area