Supply Chain Management for Retail Operations

About this course

Build practical supply chain management skills for modern retail, logistics, procurement, inventory, merchandising, and customer fulfillment. Learn how products move from suppliers to customers while improving efficiency, availability, cost control, and service quality. This Specialization provides a complete learning path for understanding supply chain management in retail and business operations. Learners explore core SCM processes, logistics planning, warehousing, inventory control, procurement, supplier coordination, forecasting, transportation, and aggregate planning. The program also covers retail-focused topics such as category management, merchandise planning, assortment optimization, pricing, promotions, replenishment, private labels, distribution models, omnichannel retailing, customer service, reverse logistics, loyalty strategies, and retail technology. By completing this Specialization, learners will be able to analyze supply chain challenges, make informed inventory and logistics decisions, support merchandising and replenishment strategies, improve supplier collaboration, and apply technology-enabled solutions across retail operations. It is ideal for learners seeking practical, job-ready skills for roles in supply chain, logistics, procurement, retail operations, merchandising, and customer fulfillment.