Comprehensive CMQ/OE Certification Prep - Part I: Leadership

About this course

Comprehensive CMQ/OE Certification Prep — Part I: Leadership (2026 Edition)Fully aligned to the CMQ/OE Body of Knowledge, 6th Edition — 14 BoK Points · 28 Exam Questions · 42 Practice QuestionsThe Leadership domain carries 28 of the 165 questions on the 2026 CMQ/OE exam — the largest single weighting on the test. This course covers every one of the 14 Body-of-Knowledge points, calibrated to the exact cognitive level the exam will use, from Understand through Create. Each video runs 12 to 18 minutes — deep enough for full mastery, focused enough to fit into a daily study habit.You will master:Organizational design — matrix, flat, parallel, hierarchical; span of control; departmentalizationLeadership & management — Covey, Bennis, Kouzes-Posner, Hersey-Blanchard, Goleman, Mintzberg, DruckerChange management — Kotter's pattern, internal vs external agents, Schein's culture, M&A integrationMotivation & negotiation — Maslow, Herzberg, McClelland, principled negotiation, Thomas-Kilmann conflict modesEmpowerment — job enrichment vs enlargement, KESAA selectionTeams — 7 BoK types (including the new hybrid teams), Tuckman's 5 stages, Scholtes' 10 problems, groupthink preventionEthics & compliance — ASQ Code, ISO 26000, ESG, GDPR, FCPA, ISO 27001, NDAsEach lesson includes precise definitions, named frameworks, real-world examples, named exam pitfalls, and three exam-style practice questions with full explanations.Designed for quality professionals, operations managers, engineers, consultants, and Six Sigma practitioners preparing for ASQ certification — whether you are targeting your first attempt or a re-take, this course turns the official Body of Kn