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Customer Service, Customer Support, Customer Experience
Coursera MOOC / Non-credit all levels

Customer Service, Customer Support, Customer Experience

About this course

Learn A-Z of customer service starting from empathy and emotional intelligence in customer service. Understand how to turn angry clients into happy ones, and just gain a better overall understand of how to handle every single customer support and customer service interaction. Also learn how to create a customer experience that delights clients and turns them into long-term customers.

$49.00

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  • English · All Levels

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