Professional Skills: Decision-Making and Problem-Solving

About this course

Effective decision-making is a core skill in every professional’s toolkit. Whether you're leading teams, managing projects, or navigating complex challenges, this specialization empowers you to approach decisions with structure, confidence, and purpose. The Decision-Making and Problem-Solving specialization—built with Brent Scholar, EdD, Assistant Teaching Professor at the School of Applied Professional Studies, CISA—explores ethical frameworks, risk assessment, and data-informed approaches for both individual and group decision-making. You’ll learn how to reduce bias, weigh alternatives, and apply decision models to real-world situations. From everyday work choices to high-stakes leadership dilemmas, this program prepares you to make sound, defensible decisions that drive results. This specialization is designed for: Professionals seeking to improve judgment and leadership skills Managers and team leads responsible for group decisions Business analysts, consultants, and project managers Individuals pursuing career advancement through decision-making mastery Anyone wanting to make more confident, values-based decisions