Practical AI Agents 2026 – Build Agentic Workflows

About this course

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the power of AI agents and automation with this hands-on course that equips you to build intelligent workflows for business tasks, such as customer service and social media content creation. By the end of the course, you’ll be ready to leverage automation to boost productivity and streamline operations. The course walks you through the essentials of AI agents, including creating your first AI agents and mastering prompt engineering. You’ll also learn how to design, test, and refine your agents, using tools like Zapier to maximize automation capabilities. Ideal for business owners, entrepreneurs, and professionals, this intermediate-level course requires no prior AI experience but benefits from basic business process knowledge. You'll finish with a clear roadmap to implement AI agents within your organization.